Find a home. Visit our Shared Ownership website. Click here.

Residents information. Click here.

How Do I...?

Repairs

The maintenance department aims to provide a cost effective repairs service to all our tenants and leaseholders without compromising standards.

All our staff and contractors will be courteous, helpful, well trained and professional. We will complete at least 90% of repairs on time. We understand how important it is to provide an effective and efficient repairs service to all our tenants and for this reason we aim to complete all repairs in a timely manner.

We rely on you to help us by reporting repairs and letting us in to do them.

  • Download our new Practical Guide to Repairs by clicking here. The new handbook is designed to give you greater confidence when reporting repairs to the Maintenace Department, and may enable you to carry out some minor repairs quickly and easily yourself.