Performance and regulation

The provision of high quality affordable homes and customer service is central to Hightown's activities.

As well as surveying residents and staff to assess our own performance, other organisations such as the Audit Commission and the Tenant Services Authority publish their assessment of Hightown's performance regularly. Follow the links to the right of the page to see how Hightown is performing.

Feedback from, and the involvement of, residents is also key to helping us to improve, so if you have a particular issue of concern, or any suggestions to help Hightown perform more effectively or efficiently please let us know by calling 01442 292300 or using the Enquiry Form.

Below is some information on how has performed in some key areas, follow the link to the right of the page to see what our residents think of Hightown's performance.

Lettings

Anti-social behaviour