Regulation and Performance

The provision of high quality affordable homes and customer service is central to Hightown's activities.

As well as surveying residents, service users and staff to assess our own performance, other organisations such as the Audit Commission and the Care Quality Commision publish their assessment of Hightown's performance regularly. Follow the links to the right of the page to see how Hightown is performing.

Feedback from, and the involvement of, residents and service users is also key to helping us to improve, so if you have a particular issue of concern, or any suggestions to help Hightown perform more effectively or efficiently please let us know by calling 01442 292300 or using the Enquiry Form.