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The Mayor of Dacorum, Cllr Roger Taylor, was joined by residents, Council members and officers, and Hightown Board membersand staff at the opening of six new affordable homes in the village of Chipperfield

Annual Report 2011

Chairman's ReportChairman Mike Bailey, CBE

A General Election and the first change of Government for thirteen years was always likely to lead to changes to the environment within which housing associations like Hightown Praetorian and Churches operate. But, in the event, the main challenges to emerge were all linked to the need to reduce public expenditure to ‘rebalance’ the nation’s finances.

The public expenditure reductions have so far affected Hightown in two major ways. First, by reducing the amount of money available to fund services to people who need care and support and, secondly, by reducing the funding available for new affordable homes.

The first of these changes has had a more immediate effect and we have spent much of 2010/2011 negotiating revised care and supported housing contracts with Hertfordshire and Buckinghamshire County Councils. I am pleased to be able to report that negotiations have now been largely concluded and that we have retained all of our contracts.

The Government remains keen to see the numbers of new affordable homes maintained but the means by which this is to be done has engendered much debate within Hightown’s Board and the sector generally because it involves housing associations raising their rents to 80% of market rents to generate more private funding to replace the cuts in government capital funding for new homes.

Hightown is very keen to continue to build new affordable homes because of the high levels of need within our areas of operation. Our development operations have been very successful in recent years and we believe that our current programme is the largest in Hertfordshire. At the end of the financial year, we had 550 new homes on site.

The Association has continued to develop during 2010/2011 and remains in a strong financial position. I was particularly pleased to see such excellent resident satisfaction results, including an increase in satisfaction levels in our general needs rented housing from 82% to 86% (which places the Association in the top quartile). At the end of the financial year, we acquired 200 homes in Bedfordshire, Buckinghamshire and Hertfordshire from the Home Group (a national housing association) and will seek to maintain high levels of resident satisfaction in those properties.

The Board has continued to set the direction of the Association by reviewing strategies and policies, scrutinising new projects and existing operations and maintaining good governance. During the year, Alison Steer stood down from the Board after eight years. She was nominated to the Board by St Albans City & District Council and I would like to thank her for her contribution to the work of the Association. I am very pleased that she will continue as a Committee member. We were pleased to welcome Councillor David Poor as her successor. I continue to be most grateful for the unpaid support that Board members give to the Association.

I am also grateful for the support of our partners and stakeholders, in local authorities, in the Home & Communities Agency and in the Tenant Services Authority, during another busy year. Thanks are also due to the banks and financial institutions that provide funding for our new homes, including The Housing Finance Corporation through who we raised £30 million long term loan finance during the year. Last but most certainly not least I should like to thank our staff for all their efforts during the year and record the Board’s pleasure at seeing the Association rated once again by the staff as a ‘Sunday Times Top 100’ employer.